Support Options

Having problems which you can't solve yourself ? Here you can find various ways to obtain support to help you resolve it.

1. FAQ (click here )

Chances are, your problem is already documented here. FAQ stands for Frequently Asked Questions, and there we answer questions which are most frequently asked by our customers.

2. Forum (click here )

For the customers, by the customers. The ultimate democracy, the essence of the Internet. Find other users of D-POS here, and ask your questions. We'll be there as well from time to time. Or even better, share your expertise, answer questions. Or boast about your business - be our guest !

3. Paid Support (click here )

If all else fails, we will be happy to help. Just click here .

Our guarantee - if we failed to solve your problem, you owe us nothing.

Rates:

1. Remote support :We will access your computer remotely, and solve your problem for you.
   
   Cost :
   Hourly : US$ 40
   Daily : US$ 250 (max 8 hours)
   
   
2. Custom Development : Need to do something differently ? Get in touch with us, and we'll be happy to inform you how long it will take to realize it. If you agree with it, then consider it done !
   
   Cost:
   Hourly : US$ 65 (most requests can be completed in only a few hours)
   Daily : US$ 450 (max 8 hours)